orvys.shop is committed to providing customers with stable and convenient shipping services. These shipping terms apply to apparel, shoes, bags, and related items purchased through this website.

  1. Order Processing Time
    After payment is received, it typically takes 1–3 business days for order review, picking, packing, and shipping preparation.

During promotional events, holidays, inventory adjustments, or other special circumstances, order processing time may be extended.

  1. Domestic Shipping within the United States
    For orders within the United States, delivery typically takes approximately 3–7 business days after shipment.

Specific delivery times may be affected by the delivery area, weather, holidays, peak shipping seasons, and local delivery conditions. Remote areas or special addresses may require longer delivery times.

  1. International Shipping
    For international orders outside the United States, delivery typically takes approximately 7–15 business days after shipment.

International shipping times may be affected by customs inspections in the destination country or region, local logistics conditions, holidays, and other uncontrollable factors; therefore, actual delivery times may vary.

  1. Logistics and Transportation Partners

Depending on the order destination, product type, and delivery method, we may use different logistics service providers, including:
USPS, UPS, FedEx, DHL, and other licensed local logistics and distribution service providers. The specific carrier may be arranged based on the actual order situation. After the order is shipped, if tracking information is provided, we will send the relevant information to the customer.

  1. Import and Export Standards
    International orders must comply with the applicable import and export laws, customs regulations, and commodity supervision requirements of the country or region of origin and destination.

Customers should ensure that the receipt information is true and accurate and comply with local regulations regarding the import of clothing, shoes, bags, and other related goods.

International parcels may be subject to customs inspection and may incur import duties, customs duties, value-added tax, clearance fees, or other government-mandated fees. If these fees are levied by the destination country or region in accordance with law, they are usually borne by the recipient according to local regulations.

Delays caused by customs policies, import restrictions, or inspection procedures are not considered part of the normal logistics and transportation time.

  1. Address Information
    Please ensure the recipient’s name, address, city, state/province, postal code, and contact number are accurate when placing your order.

If delivery fails, is returned, or incurs additional costs due to an incorrect, incomplete, or unidentifiable address provided by the customer, processing may take longer.

  1. Tracking
    After shipment, we may provide the customer with a tracking number. Due to varying system update speeds among different logistics companies, tracking information may be updated gradually within 24–72 hours after shipment. If the tracking information does not update for an extended period, we recommend contacting customer service for assistance.
  2. Delays and Special Circumstances
    The following situations may lead to extended delivery times:
    Inclement weather;
    Holidays and peak shipping seasons;
    Customs inspection;
    Route adjustments;
    Insufficient local delivery capacity;
    Force majeure events;
    Incorrect recipient information or inability to contact the recipient.

For delays beyond our reasonable control, we will assist customers in tracking the shipment status as soon as we become aware of the situation.

  1. Package Receipt
    Upon receiving the package, we recommend that customers promptly check the outer packaging and the condition of the goods. If you find any obvious damage, missing parts, or other shipping issues, please contact customer service as soon as possible and provide your order information and necessary photos or relevant proof so we can assist you.
  2. Unsuccessful Delivery
    If the logistics company fails to deliver multiple times, the recipient refuses to accept the package, or the package is returned due to address issues, re-delivery may incur additional costs and processing time. Specific situations will be handled according to the order and the logistics company’s actual regulations.
  3. Shipping Responsibility
    We will conduct reasonable product inspection and packaging before shipping and select appropriate logistics services.

Once the goods enter the normal transportation process, the logistics process may be affected by third-party carriers, customs, and local delivery agencies. For shipping delays beyond our reasonable control, we will do our best to assist customers in contacting the logistics service provider.

  1. Terms Updates
    We may update these shipping terms based on logistics services, import/export regulations, or business conditions. The updated content will be published on this page, and the new effective date will be indicated where appropriate.